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Customer Satisfaction – The ultimate reward

Customer satisfaction is our top priority, we pride ourselves on the assistance and advice we give and ensure we are, at minimum, delivering our customers’ expectations and in return we get the best reward……

REFERRALS and GREAT FEEDBACK !   See what one of our customers said recently after we assisted with a Supplier Tender form, providing Procedures and documents to show competence and compliance in ISO Standards as well as FPAL…….

“David,

I would like to take this opportunity thank you for all your hard work and expert advice. Our tender was submitted yesterday to the client,  we have already received confirmation of acceptance. Needing to achieve a score of 75% be successful, thanks to your contribution we have now obtained a score of  93%.

The feedback on you work was very positive, to quote ********  “Our HSE adviser was very impressed with the improvement in your submission, and it has easily fulfilled our requirements”

This step was crucial to the growth of company and both Oliver and myself are truly grateful for your services. We will of course pass on our recommendations to partners and clients here on.

Kind Regards

RIchard Lemin BEng Hons MIET

Director/ Lead Commissioning Engineer

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